Only team LEADERS can create projects. You must first form a team of 3-8 members, accept the Rules & Terms, and then complete all required project details including story, documents, phases, and milestones.

Each phase must start at least 7 days in the future with a minimum duration of 14 days. The total amount of all phases must equal the project's target amount. Each phase requires at least one milestone.

After submission, managers evaluate the project based on Team Competence, Project Story, and Project Documentation. If approved, the first phase starts immediately, and its status changes to 'PROCESS'.

Yes, when the last phase status is 'COMPLETED', the team LEADER can request to extend the funding period by up to 30 days.

Required documents include SWOT Analysis, Business Model Canvas, Business Plan, Market Research & Feasibility Study, and Financial Information. All documents must be less than 10MB and in PDF format.

Project stories must include a main part and a Risks and Challenges section. You can use text, headers, images, and YouTube videos (as URLs) to create compelling content.

If rejected, the LEADER must revise and resubmit the project. You can view the project evaluation to understand why it was rejected and make necessary improvements.

No, each team can only create one project at a time. Members can only belong to one team at a time.

Founders must link a Stripe payment account through the platform to receive investments, process payouts, and handle refunds. The account must be successfully linked before project submission.

The total transaction amount equals the sum of profit, platform fee, and Stripe fee. These components are displayed in your transaction history.

Payouts can only be processed when: pending balance is zero, all phase documents have been submitted and approved. Each phase can only process a payout once.

Refunds can be initiated if there's a pending balance and the project has 'BAN' status. Each phase can only be refunded once, and refunded amounts match the investors' contributions.

When a phase status is 'COMPLETED', founders must upload two documents: a FUND_USAGE_PLAN and a PROGRESS_REPORT to support the payout process.

Rewards can only be shipped after the phase's payout process is completed. Shipments must begin before the expected delivery date, and founders must confirm shipping when the status is PENDING. While rewards should ideally arrive by the expected delivery date, they may arrive earlier or later. The platform allows reasonable flexibility with delivery timing.

Founders can access the Stripe dashboard through the platform, but only for the project's linked payment account.

If a project is banned, a refund process will be initiated for investors. Projects that have completed the payout process cannot be refunded.

Teams must have 3-8 members with one designated LEADER. All members must be from the same campus and EXE class. You can send invitations to potential members who aren't already in a team.

Founders must include a CV (in PDF format) and an avatar (image) for project submission. The profile helps establish credibility with potential investors.

Founders can view project evaluations after a project is approved or when it's returned for resubmission. This includes feedback on team competence, project story, and documentation.

No, founders can join only one team at a time. If you wish to change teams, the current LEADER must remove you from the team first.

Founders can create updates with a title, content, and images whenever there are changes to project details. Regular updates help maintain investor confidence.

You can confirm shipping status when it's 'PENDING' and confirm receipt when status is 'DELIVERY'. Shipping can only begin after the phase's payout process is completed and must start before the expected delivery date. Each reward item must include a name, quantity, and image (less than 10MB). While you should aim to deliver rewards by the expected delivery date, rewards may arrive earlier or later. Post an update to notify investors if there are any significant delays.

Yes, the LEADER can create requests for Stripe Account issues, Project Creation, Project Suspension, or Time Extensions. Time extension requests (1-30 days) are only available for the last phase with 'COMPLETED' status.

No, founders cannot invest in their own project or any other projects on the platform.

Category and subcategory names cannot contain special characters other than hyphens, spaces, and underscores. Both require descriptions that meet minimum length requirements.

Managers evaluate projects based on Team Competence, Project Story, and Project Documentation. The evaluation follows criteria specific to the project's category and must be completed before approval or rejection.

Managers can mark projects as 'Suspended' for violations. If violations exceed the MILESTONE_SUSPENDED_VALUE, the project will be banned. Banned projects cannot be refunded if payouts are already completed.

Yes, projects cannot be banned within 3 days after the last phase has ended. This provides a grace period for final reporting and documentation.

Each milestone's total value must not exceed a percentage of the phase's total amount (defined in Global Settings). Milestones can only be edited if the associated phase status is 'PLAN'.

All documents must be less than 10MB. Required documents must be in PDF format. For milestone rewards, item images must be less than 10MB.

Reports must be marked as 'Under Review' first by managers before proceeding to 'Resolved' or 'Declined'. Managers must provide reasons for their decisions.

Projects are marked as 'Fundraising Completed' by managers when all phases' payout processes and shipment delivery processes are completed successfully.

Registration requires valid email verification. Required fields cannot be empty, email must be valid, phone numbers must be unique and valid, and passwords must be at least 6 characters long.

User roles include Admin, Manager, Founder, and Investor. Each account can register for only one role type (Founder or Investor).

Accounts require email verification before login. Identification numbers must be unique, and usernames cannot duplicate existing ones. Manager accounts can only be created by Admins.

If your account is locked due to failed login attempts, only Admins can unlock it. When banning a user, the system logs the reason and timestamp.

Each account can only register for one role type. To change teams, you must be removed from your current team first.

You can create multiple shipping addresses but must designate one as default. Default addresses cannot be deleted but can be edited. Complete address information is required for shipping rewards.

Required information varies by role, but all users need a valid email and password. Founders require additional documentation like a CV and may need to link payment accounts.

You can update your profile information through the account settings. Additional information may be required for specific roles, such as CVs for founders.